Milan, 10/09/2020 - Milan Women’s and Mens’ Spring/Summer 2021 lineup will return on September 22. The seven-day showcase will close September 28 and will host 64 fashion shows, 39 Woman show, 4 Men and 19 co-ed, of which 23 physical and 41 in digital form. 43 presentations, of which 25 physical and 24 will unfold in digital format, 12 presentations by appointment have been planned and 22 events for a total of 159 appointments. Back in July, for the first time in its history, CNMI experimented a highly innovative formula to tell the story of Italian fashion through a live digital platform, transforming the “fashion show” universe into a virtual meeting space, where industry watchers and decision makers could be privy to the latest trends, as well as the most significant themes and pressing issues gripping the industry as we know it. That was made possible thanks to the collaboration with two Tier 1 companies: Accenture designed and developed the digital experience, building and implementing the innovative technology platform; and Microsoft deployed its solutions and expertise to envisage and support the development of the digital hub. For the September Milano Fashion Week, the platform, born from the joint efforts of CNMI, Accenture and Microsoft, keeps surprising, with the addition of a new Multibrand Virtual Showroom dedicated to young talents and designers committed to sustainable fashion. Conceived and implemented by Hevolus Innovation, a leading company in Mixed Reality and phygital customer experience, the Multibrand Virtual Showroom exhibits through lifelike 3D digital reproductions, the outfits of the emerging talents showcasing at “Fashion Hub Market” and the “Designers of the Planet” project participants. The interactive and multi-sensory user experience, accessible from smartphones, tablets and pc’s, is already prepared for its future use with Microsoft HoloLens 2 and takes advantage of the most advanced functionalities of Microsoft Cloud and AI platforms, it allows visitors to freely navigate in the digital architectural space, change outfits on mannequins, listen to music and spatial sounds, access some information about the fashion designers. Read the press release #hevolusinnovation #CameraNazionaleModaItaliana #Microsoft #Accenture #virtualshowroom #HoloLens2 #cloudcomputing #digitalfashion

July 2020. Hevolus Innovation has won the "Best ISV Partner 2020" Award from Microsoft Italy, a prestigious award dedicated to partners who with their solutions have had a significant impact on the digital transformation of customers through the proposal of vertical and/or dedicated application solutions to specific workloads. We won with Augmented Store At Home, platform for the creation and interactive visualization in augmented and mixed reality of virtual stores, completely based on Microsoft Azure technologies. A successful, flexible and scalable solution, Augmented Store at Home is conquering the retail industry. In giving immediate answers and buffering the inconveniences created by the health emergency by COVID19, the platform allows: • make the customer experience accessible remotely through an innovative and engaging digital experience; • ensuring relationship tools for the B2B retail chain that close the physical distance gap and support back-end processes; • create innovative Cloud solutions. #hevolusinnovation #augmetedstoreathome #Microsoft #bestISV #mr #ar #HoloLens2 #cloudcomputing

Milan, 22 July 2020 - Ferroli, historic Veronese company active in the air conditioning and heating sector, announces a strategic partnership with Microsoft Italy and Hevolus and presents the new MixedReality@Ferroli project. It intends to re-design the customer experience, enhancing the sales network and support services through new technologies. Thanks to the advice of the partner Hevolus Innovation and leveraging on Microsoft Azure Cloud Computing and the Mixed Reality of HoloLens, Ferroli has created an innovative "Mixed Reality Store" to improve the efficiency and effectiveness of the Ferroli Partners network working with end consumers - from the offer and design phase of the solution that best suits the needs of the end-user, both residential and professional, to the installation phase, up to the maintenance of the products. Together with Microsoft and Hevolus, Ferroli has developed an avant-garde digital transformation project capable of responding to the challenges of the sector, characterized by a great variety of solutions with various weight and dimensions that are difficult to show on-site, as well as requiring particular expertise for installation and subsequent maintenance operations. The MixedReality@Ferroli digital platform integrates the various technological solutions developed over the years by Ferroli aimed at improving the installers' ability to offer air conditioning systems and boilers in line with the needs of individuals and with the constraints of domestic/commercial spaces, while at the same time optimizing after-sales support and assistance activities to ensure an optimal product life cycle and higher consumer satisfaction. Ferroli's new "Mixed Reality Store" leverages the Microsoft HoloLens 2 holographic headset and the augmented and mixed reality holograms developed by Hevolus to remotely support customers and professionals while choosing how to configure new air conditioning solutions or replace their old boiler. "Innovation has always been part of our DNA, and we focus on new technologies to develop modern products and in step with the needs of the time. In this case, innovation has also proved to be strategic to develop new services leading to a benefit for our network of installers and our customers. Cloud Computing and Mixed Reality will allow us to live up to our promise to offer ever smarter comfort. Thanks to the advice of Hevolus and Microsoft technology, we aim to renew the customer journey, enabling a more engaging and safer shopping experience, minimizing physical interactions in the user's home in the pre-sales phase and making ordinary and extraordinary maintenance activities more efficient for optimal performance of our air conditioning systems and boilers ", says Riccardo Garrè, CEO of the Ferroli Group. Through shared sessions of augmented reality and thanks to the potential of Azure Cognitive Services, the Ferroli Partner in charge gets in contact with the customer, virtually visits the intervention site, detects physical and dimensional constraints of the location, and then shows digital 3D projections (digital twin) of the most suitable products, directly installed on the wall instead of the previous air conditioning solutions or the old boiler. The customer experience is therefore enriched by exploiting the power of Artificial Intelligence and Mixed Reality, involving the customer in a more emotional and interactive way while choosing these technical products that, however, also involve an essential value in terms of design and functionality. Once the proposal for the end customer has been configured, the MixedReality@Ferroli system allows the Ferroli Partner to proceed with the order of the selected product. If necessary, the professionals involved in the most complex installations can be guided via virtual involvement of a Ferroli Technical Support Engineer. The new Mixed Reality Store supports the sharing of notes, images, 3D model animations, technical data sheets and assembly instructions, thus making the front-line operator totally autonomous in carrying out any type of intervention on the machine. “Ferroli has brought design into the Italian air conditioning and heating sector and now, together with Microsoft and Hevolus, demonstrates how new technologies can positively impact even the most traditional sectors of Made in Italy, allowing you to re-think the customer experience, from the selection of the product up to maintenance, to obtain a competitive advantage and open new growth areas. Microsoft Cloud Computing is a great ally because it allows you to develop scalable services according to your needs and to leverage computational skills capable of analyzing large amounts of data to perfect products and services. Moreover, Mixed Reality proves to be a strategic tool to increase the capabilities of Ferroli's experts: thanks to HoloLens and the scenarios developed by the partner Hevolus, it was possible to create the Mixed Reality Store, creating a new channel of interaction with customers, and maximize the potential of the installers’ network with a widespread benefit across the entire supply chain, "said Giacomo Frizzarin, Director of the Small, Medium and Corporate Division of Microsoft Italy. At the same time, the new "Mixed Reality Store" by Ferroli intends to offer an additional element to improve the customer journey, which does not end with the purchase but continues throughout the entire life cycle of the product. Through a holographic application for smartphones and tablets, developed by Hevolus starting from Microsoft Azure Cloud Computing, customers will be able to check the operating status of the system easily and autonomously proceed to solve any problems under the guidance of experts who are connected remotely in a peer-to-peer meeting in augmented reality. Furthermore, when wearing Microsoft HoloLens 2 technical support staff will be able to easily retrieve instructions and 3D models useful to repair, without abandoning the real context of the work and communicating with the experts in real-time and hands-free, through the holographic projection enabled by the headset. In this way, Ferroli aims to optimize maintenance activities by quickly solving even the most complex problems and also to safely collect useful data for statistical analyses to improve not only the support activities but also the products themselves, contributing to the industry innovation. “We are proud we collaborated with Ferroli on this crucial digital transformation project. Thanks to Microsoft technology, the company keeps on going on its path towards innovation and will benefit from important efficiencies. MixedReality@Ferroli is based on cloud services and is fully scalable to lead the organization on a flexible growth path. As a matter of fact, the technologies used allow the construction, maintenance and update of the library of virtual objects to be managed quickly and safely. The solution allows the end-user to remotely view the Ferroli virtual store in augmented reality and the Network Ferroli Partners to continue to create quality relationships with customers and visitors of the store, even remotely, supporting them in choosing the item that is most suitable for its context as well as in the after-sales assistance and maintenance of the system. Furthermore, thanks to the data collection system, Ferroli has immediate access to the insights of the sessions and can use the behavioural data collected to better profile the customer in compliance with the highest security and privacy standards ", concluded Antonio Squeo of Hevolus Innovation, Microsoft Worldwide Mixed Reality Partner. Read the press release #hevolusinnovation #mixedrealitystore #Microsoft #Ferroli #mr #ar #HoloLens2 #cloudcomputing

Egna (Bolzano), 20.05.2020 - Würth, a world leader in the distribution of fixing and assembly products and systems, and Hevolus Innovation with Microsoft Italia launch HoloMaintenance Link. The platform allows artisans to interactively manage and remotely solve requests for advice, assistance, and maintenance by leveraging the potential of augmented reality and mixed reality. By clicking on a link received via SMS, email or chat, customers can quickly receive assistance from their craftsman of trust, starting a professional video call with a computer or with any mobile device. The user experience is fluid and dynamic, and it is based on real-time collaboration, eased by visual and vocal support. Through the camera of the device, customers can show the scenario they have to face to the expert, in order to allow him/her to carry out an anamnesis of the issue. Once the cause of the failure or malfunction has been identified, the remote expert can easily guide the client in carrying out the necessary operations, explaining them steps step-by-step. The expert can also share augmented and mixed reality models, 3D animations, technical documentation, and use graphic annotations to point at the components to handle. During the call, the expert can save videos and photos of the support session, which will be stored on a server and will be available for future consultations. At the end of the assistance session, HoloMaintenance Link automatically generates a ticket with the complete call history, including the operations that were carried out in augmented and mixed reality. The call history can then be used to securely populate a pool of diagnostic data and integrate it into the Corporate CRM platform thanks to Microsoft Dynamics 365 Field Service. To further improve remote operations and offer even more advanced performances, the platform can also be used with the Microsoft HoloLens 2 holographic headset, allowing remote assistance in complex areas with the aid of mixed reality. By wearing the Microsoft HoloLens 2 headset, the craftsman will be able to visualize and interact with the 3D digital twins of the system components from any point of view and on any scale. Würth Italia has always been focused on customer needs, and it makes innovation available to artisans, even in a critical situation like the one that is affecting Italy today. In this challenging moment, the company chose to find alternative and innovative solutions for customers, to allow them to continue their activities, even remotely. HoloMaintenance Link is completely based on innovative Microsoft technologies, including the Mixed Reality and Cognitive Services features integrated into the Azure cloud platform, which make it perfectly scalable, multidevice and multiplayer. It enables the craftsman to work in smart mode, ensuring continuous assistance and reaching end customers wherever they are and at any time. The platform improves customer service, because the support is provided in a timely and decisive way, and optimizes the workflow and costs of the craftsman because it reduces the expenses for avoidable interventions. By offering an innovative and effective service to customers, HoloMaintenance Link helps artisans to be competitive on the market, even in agile working conditions. Read the press release #hevolusinnovation #holomaintenancelink #Würth #mr #ar #HoloLens2 #cloudcomputing

London, 16thMarch 2020 - The Natuzzi Augmented Store wins the Retail Week Award, in the category Hermes Customer Experience – GAME CHANGER. The prize celebrates the Italian excellence and recognizes the retailer as pioneer delivering outstanding customer experience through a good mix of innovation and creativity. The project has been developed together with Hevolus Innovation, Microsoft’s global mixed reality partner, with which Natuzzi designed an innovative customer journey able to make the shopping experience truly engaging and exciting. The award was received by Andrew Frost, Store Manager Natuzzi Italia Tottenham Court Road, Leila Martine, Microsoft Product Marketing Director, and Joe Varrasso, Microsoft Partner Solutions Executive, during the ceremony held on March 12th at the JW Marriott Grosvenor House in London. The Retail Week Award conquered by the Natuzzi Augmented Store celebrates the combination of innovation and tradition which has always been one of Natuzzi’s key elements in its approach to home furniture; it highlights the forward-thinking approach of a company which has always been the symbol of the Italian style around the world. Using Microsoft technology – in particular the holographic computer HoloLens - and Hevolus solutions, the Natuzzi Augmented store combines the great history of Italian talent with the latest digital developments. One of the first in the furniture industry, the Natuzzi Augmented Store consists in a mixed reality system located in dedicated spaces in Natuzzi Italia stores worldwide. Consumers put on a headset and interact with spaces and furniture—shifting products around, changing patterns and colours, and moving through the space to gain a full-range view of what a room could look like with their favourite Natuzzi furniture. The Natuzzi new retail format is reshaping the concept of the purchasing experience in the furniture sector by offering customers a useful, omnichannel, interactive, and memorable journey. The Natuzzi Augmented Store is currently available in the flagship stores in Madison Avenue, New York, and Tottenham Court Road, London; it will eventually be installed in all the most important stores around the world enhancing the customer experience for the company’s global clients. THE AWARD The Retail Week Awards celebrate excellence in the retail sector. For 25 years, these awards have continued to create a platform to celebrate the creativity and innovation that this great industry is renowned for. Held on 12th March 2020, it is the most anticipated awards of the retail calendar, providing companies with the ultimate platform for industry-wide recognition and celebration from boardroom leaders to digital stars and store managers. Read the press release #hevolusinnovation #retailweekaward #natuzzi #augmentedstore #augmentedstoreathome #mr #ar #HoloLens2

#HevolusInnovation with #RubnerHaus and #RomaTreUniversity at #Klimahouse2020 for the phygital presentation of SOPHIA, a research laboratory for sustainable and intelligent living. At Klimahouse2020, Rubner Haus, Roma Tre University and Hevolus partner Würth had a huge success for the phygital presentation of the futuristic SOPHIA project, the research laboratory for a sustainable and intelligent home of the future, which will be created by 2020 in the Rubner exhibition area in Chienes (Bolzano). A lot of visitors and journalists came to visit us - including TG1 reporters. The interest in the project was extremely high; the emotion and involvement were enormous thanks to the multidevice phygital experience developed by Hevolus Innovation. The mixed and augmented reality have allowed all visitors to enter SOPHIA before its realisation, by wearing Microsoft HoloLens 2, MR headsets or using a tablet. Read the press release #mixedreality #hololens2 #microsoftpartner #digitaltwin

From 12 to 14 January #HevolusInnovation will be with #Microsoft and #Natuzzi at #NRF2020 Vision: Retail's Big Show, New York, an unmissable international event dedicated to operators in the #retail sector. During the event we invite you to meet us, we will be happy to show you how we are working together with Microsoft to enable Intelligent Retail: our mixed reality, multi device and multiplayer solutions, ready for Microsoft HoloLens 2 viewers, allow us to innovate the business model of the Retail industry by rethinking the role of the physical store and making the customer experience phygital. It will be an opportunity to try the #AugmentedStore that we have developed for Natuzzi and to deepen its advantages. Infact, thanks to the use of Microsoft Azure technologies: ^ consumer habits in the furniture sector are revolutionized, improving the one-to-one relationship and adding a touch of gamification; ^ stores that use the Augmented Store report an improvement in sales conversion, ^ the Augmented Store will allow the acquisition of useful data to create an algorithm for predicting tastes, ideas and future designs, in compliance with European GDPR standards. See you there! Download the press kit Click here for more details

13/12/2019. The project “In store Phygital Customer Journey” of Mondo Camerette won the Innovation Award at SMAU Naples. It was conceived and developed by Hevolus Innovation and then it was further implemented in a multidevice and multiplayer key, in order to support Microsoft HoloLens 2 too. Mondo Camerette has always been at the forefront of the market and very focused on technological innovation. It accepted the challenge of today's consumers, who are more and more expert and digital. They seek customized, integrated, hyperconnected, omnichannel and high added value experiences. From this idea, the project “In-Store Phygital Customer Journey" was born and it was designed and developed for Mondo Camerette by Hevolus Innovation, a leading company in the field of phygital customer experience and Microsoft International partner for Mixed Reality. The project already won the SMAU Naples 2018 Innovation Award, but was further implemented in a multidevice and multiplayer key, with the aim of better supporting visitors - both young and adults – while choosing and purchasing their own bedroom thanks to the use of augmented, holographic and virtual reality on desktop, mobile and wearable devices. From customer reception to the final purchase phase, the customer journey re-designs the touchpoints with a customer-centric approach, associating each one of them with the technological tool that is most suitable. The Augmented Store, developed by Hevolus Innovation, supports the In-Store Phygital Customer Journey, allowing the visualization of three-dimensional digital contents and multimedia that co-exist in the physical reality of the store. The platform has been implemented in multidevice key and this means that the experience can be lived in a very fluid way without technological embarrassment, with different devices (desktop, mobile and/or wearable), including the holographic computer Microsoft HoloLens 2, immersive headsets for mixed reality, PC, laptop, mobile devices and tablets (iOS and Android). Thanks to the room-scale technology, Spatial Anchors and Spatial Sound, the experience of viewing the bedrooms becomes an engaging experience for the customer. Read more #HevolusInnovation #SMAU #MondoCamerette #Phygital #Customerjourney

12/12/2019. The project “Würth Automatic Store” won the Innovation Award at SMAU Naples. Born from the Hevolus Innovation and ICAM partnership the project revolutionized in a "Phygital" way the purchasing experience for Würth customers, with an innovative touchpoint available in self-service mode. Guaranteeing an increasingly efficient service and facilitating the purchase activity on all touchpoints, integrating the offline and online channel with a phygital approach - the "Würth Automatic Store” project was born with this goal. The shop that mixes the chance to buy on the spot and collecting purchases made online in flexible hours, 24 hours a day, 7 days a week, without waiting for couriers or dealing with missed deliveries. Customers can go to the "Würth Automatic Store" even at night or early in the morning and stock up on the goods they need, in full autonomy. The project was developed thanks to the collaboration with Hevolus Innovation, technological partner of #WürthItalia and #WürthGroup for Corporate #OpenInnovation initiatives, and with #ICAM, a company specialized for over 60 years in the design and production of innovative automatic storage systems and the distribution of materials in the industrial, hospital, urban and retail sectors. The first “Würth Automatic Store” will be installed in one of the industrial districts of the North-East of our country and inaugurated in 2020. Later on, the launch of other “Würth Automatic Stores” is planned and will continue throughout the national territory, in districts / industrial areas of ports, airports, large construction sites. Read more #HevolusInnovation #SMAU #WürthAutomaticStore #Innovation

Hevolus Innovation and 3CAD are pleased to invite you to the Phygital Innovation Day, which will be held on December 6th at the Microsoft House in Milan. The challenge to which the furniture industry today is called makes the investment in digital transformation increasingly strategic: to increase the level of customization of the services offered and meet the expectations of consumers, even the most expert ones, the phygital approach offers endless opportunity. We must be able to grasp them! In the Milanese temple of innovation we will present the working use-cases of the main international phygital customer experience projects, including 3CAD Next Configurator, Hevolus Augmented Store and HoloWarehouse. And we will also show how it is possible to completely innovate the in-store customer journey, to increase sales revenues in stores by 40% and reduce purchase decision times by 80%. #HevolusInnovation #3CAD #dau #MicrosoftHouse #MicrosoftHoloLens2

Gessi S.p.A., a leading company in the high-end furnishing and wellness sector, and Hevolus Innovation won the Smau 2019 Innovation Award with the MyGessi project and the GARCH application. Developed as part of a broader corporate digital innovation plan, MyGessi is a user-friendly, next-generation portal for sales and marketing support. The partnership with Hevolus Innovation has led to the first portal application, called GARCH, an advanced online quotation system for Gessi products based on layered information architecture and cutting-edge Microsoft technologies, including Microsoft Azure, Azure Cosmos DB, Blob Storage, ASP.NET and APPServices. The prize for GESSI was accepted by Giordano Lo Porto, IT Director, and Maiolo Emiliano, IT Manager, for Hevolus Innovation by ✔Antonio Squeo. Read the success story #HevolusInnovation #Gessi #Smau #MyGessi #GArch #MicrosoftAzure

TIM Group, the largest ICT company in Italy, and Hevolus Innovation, Microsoft's international partner for Mixed Reality, just won the SMAU 2019 Innovation Award with the "TIM Augmented Store" project, a solution based on Microsoft technology to offer multi-device and multisensory mixed reality experiences within the new TIM concept stores. The prize for TIM was accepted by Giorgio Castelli, Head of Services Innovation, and Paolo Snidero, Head of Architecture & Innovation, and for Hevolus Innovation by Antonio Squeo, Chief Innovation Officer, with Dario Lucatti from Microsoft Italia. We thank TIM for the trust they had in us and Microsoft for the constant support. Read the project #HevolusInnovation #Tim #Smau #AugmentedStore #MicrosoftPartner #MicrosoftAzure #Hololens2